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Resilience & High-Performance for HR Professionals (Synchronous e-learning)

Offered by CET

Short Course / 2 days: LIVE online training

Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Certification
Entry Requirements
Course Fees

Course Information

An increasingly complex future and a multi-generational workforce has given rise to new challenges – managing millennials, diversity, inclusion, stress and burnout, unconscious bias , just to name a few.

This 2-day live virtual training retreat will teach you the fundamentals of building a inclusive, sustainable and psychologically safe culture at work, best practices for supporting staff through dealing with difficult situations, and the factors behind effectively managing and communicating with a multi-generational workforce.

This programme is designed for:
• HR Managers in SMEs who would like to upgrade their people skills and management competencies
• Business leaders and line managers who are interested in culture-building and managing a younger workforce
• Entrepreneurs looking to improve their talent development and engagement strategies
• HR professionals who want to learn about the future of work and how to manage a new generation of talent

Learning Outcomes

Day 1 Curriculum – The Future of Work
Participants will learn about the emerging challenges the future landscape of work holds, the unique needs of a multi-generational workforce, and best strategies for supporting your team through change and challenges.
  • Introduction to the Future of Work
  • Future-ready Skills for talent development and career mobility
  • Self-awareness and Mindful Leadership principles
  • Dealing with Change – how to make change stick & 4 quadrants model
  • Adaptive Resilience – Factors and essential mindsets
  • Preventing Burnout & Managing Employee Stress
  • Effective Stakeholder Communication
Day 2 – Empathy, Inclusion and Complex Communication
Participants learn the fundamentals of developing a culture of psychological safety, empathy, inclusion and respect.
This segment is rich with practical tools and communication models, role-play, live demonstrations, discussions and interactive activities.
  • Empathic Communication and Ingroup/Outgroup Thinking
  • Coaching & developing talent
  • Multi-generational workforce intelligence – understanding and engaging different age groups
  • Unconscious Bias and Inclusion
  • Psychological safety for the Singapore / Asian culture
  • Giving skillful feedback, diffficult conversations roadmap and tools
  • Conflict resolution
  • Diversity and inclusion best practices – hiring, interviewing, engagment

Course 
Schedule

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Course Date: TBC
Application Period: TBC
Duration: 2 days
Time: 9am to 6pm
Delivery Mode: Synchronous e-Learning
Venue: Online

Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.

Lesson Plan

Certification

Entry Requirements

Course Fees

Funding period for this course is from 1 Jul 2020 to 30 Sep 2024.

SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website to choose from the courses available on the Training Exchange course directory.

Union Training Assistance Programme (UTAP)
NTUC members enjoy 50% unfunded course fee support for up to $250 each year (or up to $500 for NTUC members aged 40 years old and above) when you sign up for courses supported under UTAP (Union Training Assistance Programme). Please visit e2i’s website to find out more.

Enhanced training support for SMEs
For enhanced training support for SMEs, enter SME in the promo code during course application.

Long Term Visit Pass Plus (LTVP+) Holders
Please furnish the following documents to the course administrator to qualify for SSG funding:

  1. Self-sponsored learner (**LTVP+): Copy of your green visit pass card, with the word ‘PLUS’ on the back of the card.
  2. Co-sponsored learner (##LTVP+): Copy of valid and current Letter of Consent (LOC) from MOM

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

(Course fee is payable upon acceptance. It is inclusive of 7% GST and subject to review.)

Applicants / Eligibility Fees
Full course fee$1177.00