Managing Clients & Disputes (Basic) – Common Legal Problems and Methods of Resolving Disputes in Real Estate Transactions (Synchronous E-Learning)

Offered by School of Design & Environment

Short Course / 2 days / TGS-2021003526

Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Certification
Entry Requirements
Course Fees

Course Information

Gain a clear understanding of the common legal pitfalls in real estate transactions and learn how to navigate or avoid them.

Learning Outcomes

The real estate professional will be able to do the following after the course:

  • understand the common legal pitfalls faced by fellow salespersons in the industry and be able to identify and avoid these pitfalls.
  • understand the various dispute resolution methods available to them and be equipped with the relevant know-how to effectively manage and resolve legal pitfalls as and when they encounter them through the use of negotiation, mediation, arbitration or litigation
  • learn about the complaint process of the Council for Estate Agencies
  • be introduced to the negotiation process
  • understand and identify basic negotiation techniques

Course 
Schedule

,
,
,
,
,

Course Schedule: TBC
Application Period: TBC
Course Duration: 2 Days
Time: 9am to 5.30pm
Delivery Mode: Synchronous e-Learning
Venue: Online

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

Lesson Plan

Common Legal Problems Faced by RES (Part 1)

Introduction

  • Misrepresentation
  • Option to Purchase
  • Payment of commission
  • Delay / failure to complete
  • Bringing disrepute to the Real Estate Profession

Case studies

Negotiation as an alternative to dispute resolution
  • Overview & Introduction to Negotiation
  • The Negotiation Process
Methods of Resolving Disputes

Introduction

  • Negotiation
  • Mediation
  • Arbitration
  • Litigation
  • CEA Dispute Resolution Scheme

Case studies

Negotiation Skills/ Techniques

Discover Your Negotiation Style:

  • Accommodating
  • Avoiding
  • Compromising
  • Collaborative
Q&A, Assessment

Certification

Certification

A Certificate of Performance will be awarded to participants who meet the 75% attendance requirement and pass all required assessment(s).


A Certificate of Participation will be awarded to participants who meet the 75% attendance requirement but did not pass all required assessment(s).


Real Estate Salespersons will be awarded 4 Professional CPD Credits upon completion of the course.


Entry Requirements

Applicants should preferably be a registered Real Estate Salesperson with Council for Estate Agencies.

Applicants interested in acquiring the necessary legal knowledge in order to avoid pitfalls so as to stay professional and better serve his/her clients.

Course Fees

SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website to choose from the courses available on the Training Exchange course directory.

Union Training Assistance Programme (UTAP)
NTUC members enjoy 50% unfunded course fee support for up to $250 each year (or up to $500 for NTUC members aged 40 years old and above) when you sign up for courses supported under UTAP (Union Training Assistance Programme). Please visit e2i’s website to find out more.

Enhanced training support for SMEs
For enhanced training support for SMEs, enter SME in the promo code during course application.

Long Term Visit Pass Plus (LTVP+) Holders
Please furnish the following documents to the course administrator to qualify for SSG funding:

  1. Self-sponsored learner (**LTVP+): Copy of your green visit pass card, with the word ‘PLUS’ on the back of the card.
  2. Co-sponsored learner (##LTVP+): Copy of valid and current Letter of Consent (LOC) from MOM

 

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

 

(Course fee is payable upon acceptance. It is inclusive of 7% GST and subject to review.)

 

Applicants / Eligibility Fees
Full course fees$535.00